For freelancers:
We suspended your Upwork contract because your client's account was suspended. There are many possible reasons for your client’s suspension, although we won’t discuss specifics due to privacy concerns.
Here’s what to do if your contract is suspended:
- Stop working on the contract immediately – Do not resume work until you receive a notification from Upwork that the contract is reactivated. For hourly contracts, you’ll receive payment for any hours logged prior to the account suspension.
- Contact your client – Get in touch with your client as soon as possible to find out when the contract will resume. If you do not get a response from your client, you can click here to ask Customer Support to contact the client on your behalf.
We suspended your Upwork contract because your client's account was suspended.Аккаунт вашего заказчика приостановили, поэтому и контракт приостановили.
Here’s what to do if your contract is suspended:
Stop working on the contract immediately.
Contact your client.