Как правильно настроить django-helpdesk перед запуском?

Question

[Neal Orven]

Здравстуйте уважаемые, задался вопросом настроить хелпдеск на работе на сервере, хочется немного помощи, так как я сам только изучаю Python, и некоторые моменты мне не совсем понятны:

Установлена вирт. окружение как рекомендованно в документации: pipenv --python 3.6.8:
Python 3.6.8 (tags/v3.6.8:3c6b436a57, Dec 24 2018, 00:16:47) [MSC v.1916 64 bit (AMD64)] on win32
Type "help", "copyright", "credits" or "license" for more information.

Установлены зависимости из requirements.txt самого проекта на гите, этот же проект лежит в папке в вирт окружении.

beautifulsoup4==4.8.1
Django==1.11
django-bootstrap-form==3.3
django-helpdesk==0.2.17
django-markdown-deux==1.0.5
email-reply-parser==0.5.9
lxml==4.4.1
markdown2==2.3.8
pytz==2019.3
simplejson==3.16.0
six==1.13.0
soupsieve==1.9.5

После установки пакетов получилось следующее:
beautifulsoup4==4.8.1
Django==1.11
django-bootstrap-form==3.3
django-markdown-deux==1.0.5
email-reply-parser==0.5.9
lxml==4.4.1
markdown2==2.3.8
pytz==2019.3
simplejson==3.16.0
six==1.13.0
soupsieve==1.9.5

Собственно застрал я на главе Adding To Your Django Project.
Из инструкции: https://django-helpdesk.readthedocs.io/en/latest/i...

Можете кратко (не подробно, для экономии Вашего) описать как правильно сделать шаги в инструкции?
А дальше я погуглю. Спасибо за любую информацию и рекомендации.

Answer 1

[Владислав Бочков]

А застрял то на чем уважаемый?

Comments

[Neal Orven]

Да все не получается, документация не совсем понятна. И к тому же когда сождаешь приложение под именем helpdesk джанго ругается.

Answer 2

[Neal Orven]

Получилось мигрировать приложение helpdesk в проект джанги под ерсией 2.2.8, но ругается на URL старого типа похоже.

Comments

[Владислав Бочков]

вместо url пиши path или re_path. импорт не забудь. Покажи файл с урлами.

[Neal Orven]

Владислав Бочков,

spoiler

"""
django-helpdesk - A Django powered ticket tracker for small enterprise.

(c) Copyright 2008 Jutda. All Rights Reserved. See LICENSE for details.

urls.py - Mapping of URL's to our various views. Note we always used NAMED
          views for simplicity in linking later on.
"""

from django.conf.urls import url
from django.contrib.auth.decorators import login_required
from django.contrib.auth import views as auth_views
from django.views.generic import TemplateView

from helpdesk import settings as helpdesk_settings
from helpdesk.views import feeds, staff, public, kb, login


class DirectTemplateView(TemplateView):
    extra_context = None

    def get_context_data(self, **kwargs):
        context = super(self.__class__, self).get_context_data(**kwargs)
        if self.extra_context is not None:
            for key, value in self.extra_context.items():
                if callable(value):
                    context[key] = value()
                else:
                    context[key] = value
        return context


app_name = 'helpdesk'

urlpatterns = [
    url(r'^dashboard/$', staff.dashboard, name='dashboard'),
    url(r'^tickets/$', staff.ticket_list, name='list'),
    url(r'^tickets/update/$', staff.mass_update, name='mass_update'),
    url(r'^tickets/submit/$', staff.create_ticket, name='submit'),
    url(r'^tickets/(?P<ticket_id>[0-9]+)/$', staff.view_ticket, name='view'),
    url(r'^tickets/(?P<ticket_id>[0-9]+)/followup_edit/(?P<followup_id>[0-9]+)/$', staff.followup_edit, name='followup_edit'),
    url(r'^tickets/(?P<ticket_id>[0-9]+)/followup_delete/(?P<followup_id>[0-9]+)/$', staff.followup_delete, name='followup_delete'),
    url(r'^tickets/(?P<ticket_id>[0-9]+)/edit/$', staff.edit_ticket, name='edit'),
    url(r'^tickets/(?P<ticket_id>[0-9]+)/update/$', staff.update_ticket, name='update'),
    url(r'^tickets/(?P<ticket_id>[0-9]+)/delete/$', staff.delete_ticket, name='delete'),
    url(r'^tickets/(?P<ticket_id>[0-9]+)/hold/$', staff.hold_ticket, name='hold'),
    url(r'^tickets/(?P<ticket_id>[0-9]+)/unhold/$', staff.unhold_ticket, name='unhold'),
    url(r'^tickets/(?P<ticket_id>[0-9]+)/cc/$', staff.ticket_cc, name='ticket_cc'),
    url(r'^tickets/(?P<ticket_id>[0-9]+)/cc/add/$', staff.ticket_cc_add, name='ticket_cc_add'),
    url(r'^tickets/(?P<ticket_id>[0-9]+)/cc/delete/(?P<cc_id>[0-9]+)/$', staff.ticket_cc_del, name='ticket_cc_del'),
    url(r'^tickets/(?P<ticket_id>[0-9]+)/dependency/add/$', staff.ticket_dependency_add, name='ticket_dependency_add'),
    url(r'^tickets/(?P<ticket_id>[0-9]+)/dependency/delete/(?P<dependency_id>[0-9]+)/$', staff.ticket_dependency_del, name='ticket_dependency_del'),
    url(r'^tickets/(?P<ticket_id>[0-9]+)/attachment_delete/(?P<attachment_id>[0-9]+)/$', staff.attachment_del, name='attachment_del'),
    url(r'^raw/(?P<type>\w+)/$', staff.raw_details, name='raw'),
    url(r'^rss/$', staff.rss_list, name='rss_index'),
    url(r'^reports/$', staff.report_index, name='report_index'),
    url(r'^reports/(?P<report>\w+)/$', staff.run_report, name='run_report'),
    url(r'^save_query/$', staff.save_query, name='savequery'),
    url(r'^delete_query/(?P<id>[0-9]+)/$', staff.delete_saved_query, name='delete_query'),
    url(r'^settings/$', staff.user_settings, name='user_settings'),
    url(r'^ignore/$', staff.email_ignore, name='email_ignore'),
    url(r'^ignore/add/$', staff.email_ignore_add, name='email_ignore_add'),
    url(r'^ignore/delete/(?P<id>[0-9]+)/$', staff.email_ignore_del, name='email_ignore_del'),
]

urlpatterns += [
    url(r'^$', public.homepage, name='home'),
    url(r'^view/$', public.view_ticket, name='public_view'),
    url(r'^change_language/$', public.change_language, name='public_change_language'),
]

urlpatterns += [
    url(r'^rss/user/(?P<user_name>[^/]+)/$', login_required(feeds.OpenTicketsByUser()), name='rss_user'),
    url(r'^rss/user/(?P<user_name>[^/]+)/(?P<queue_slug>[A-Za-z0-9_-]+)/$', login_required(feeds.OpenTicketsByUser()), name='rss_user_queue'),
    url(r'^rss/queue/(?P<queue_slug>[A-Za-z0-9_-]+)/$', login_required(feeds.OpenTicketsByQueue()), name='rss_queue'),
    url(r'^rss/unassigned/$', login_required(feeds.UnassignedTickets()), name='rss_unassigned'),
    url(r'^rss/recent_activity/$', login_required(feeds.RecentFollowUps()), name='rss_activity'),
]


urlpatterns += [
    url(r'^login/$', login.login, name='login'),
    url(r'^logout/$', auth_views.LogoutView.as_view(template_name='helpdesk/registration/login.html', next_page='../'), name='logout'),
    url(r'^password_change/$', auth_views.PasswordChangeView.as_view(template_name='helpdesk/registration/change_password.html', success_url='./done'), name='password_change'),
    url(r'^password_change/done$', auth_views.PasswordChangeDoneView.as_view(template_name='helpdesk/registration/change_password_done.html',), name='password_change_done'),
]

if helpdesk_settings.HELPDESK_KB_ENABLED:
    urlpatterns += [
        url(r'^kb/$', kb.index, name='kb_index'),
        url(r'^kb/(?P<item>[0-9]+)/$', kb.item, name='kb_item'),
        url(r'^kb/(?P<item>[0-9]+)/vote/$', kb.vote, name='kb_vote'),
        url(r'^kb/(?P<slug>[A-Za-z0-9_-]+)/$', kb.category, name='kb_category'),
    ]

urlpatterns += [
    url(r'^help/context/$', TemplateView.as_view(template_name='helpdesk/help_context.html'), name='help_context'),
    url(r'^system_settings/$', DirectTemplateView.as_view(template_name='helpdesk/system_settings.html'), name='system_settings'),
]