Как устранить ошибку при установке драйвера принтера m426DW?

Question

Bodrak @Bodrak

Как устранить ошибку при установке драйвера принтера m426DW?

Здравствуй, сообщество.

Уже неделю не можем победить заразу. При установки драйвера принтера драйвер сообщает о фатальной ошибке и прекращает установку. При этом на соседнем ПК установка проходит без каких-либо сбоев. Обе машины чистые, только распакованы и заливались с одного образа. МФУ подключено по сети, ПО при установки его видит.

Теперь сама суть проблемы:
Ошибка идет на стадии определения класса устройства сканера. Драйвер сканера не смог определить его верно и прекратил установку. Это видно из логов:

****** Started hpbcsiInstaller - 2016-07-05 14:32:06.4902 ******

[2016-07-05 14:32:06.4902] - Info - Title=HP LaserJet Pro MFP M426-M427
[2016-07-05 14:32:06.4902] - Info - ProductName=HP LaserJet Pro MFP M426-M427
[2016-07-05 14:32:06.4902] - Info - InstanceBuildName=Ma_W_FWP_Fusion16_0_Release15245_570
[2016-07-05 14:32:06.4902] - Info - InstanceID=ba385a8d-d398-4df7-9507-0c6a318b1371
[2016-07-05 14:32:06.4902] - Info - InstanceVersion=16.0.15245.570
[2016-07-05 14:32:09.0192] - Info - BootstrapFirstLaunchTimeSeconds=363,60262
[2016-07-05 14:32:09.0192] - Info - InstallerVersion=6.0.0.9451
[2016-07-05 14:32:09.0192] - Info - OSVersion=6.1
[2016-07-05 14:32:09.0192] - Info - OSArchitecture=X86
[2016-07-05 14:32:09.0192] - Info - OSServicePack=Service Pack 1
[2016-07-05 14:32:09.0192] - Info - OSVersionString=Microsoft Windows NT 6.1.7601 Service Pack 1
[2016-07-05 14:32:09.2512] - Info - InstallationId=574EBAC9-514F-42F8-B101-E5834B8C01E8
[2016-07-05 14:32:09.2512] - Info - HWFirst=false
[2016-07-05 14:32:09.2512] - Info - ReLaunch=false
[2016-07-05 14:34:16.8264] - Info - NumberOfConnectionsSupported=3
[2016-07-05 14:34:16.8264] - Info - WiredNetworkSupported=true
[2016-07-05 14:34:16.8264] - Info - UsbSupported=true
[2016-07-05 14:34:16.8264] - Info - WirelessNetworkSupported=true
[2016-07-05 14:34:16.8264] - Info - SmartInstallSupported=false
[2016-07-05 14:34:16.8264] - Info - PrepareToInstallStep=PreloadCSI~ProcessStart,
[2016-07-05 14:34:16.9104] - Info - PrepareToInstallStep=PreloadCSI~CopyFiles,
[2016-07-05 14:34:16.9184] - Info - PrepareToInstallStep=PreloadCSI~CopyFiles,
[2016-07-05 14:34:16.9184] - Info - PrepareToInstallStep=PreloadCSI~CopyFiles,
[2016-07-05 14:34:16.9344] - Info - PrepareToInstallStep=PreloadCSI~CopyFiles,
[2016-07-05 14:34:16.9344] - Info - PrepareToInstallStep=PreloadCSI~CopyFiles,
[2016-07-05 14:34:16.9804] - Info - PrepareToInstallStep=PreloadCSI~CopyFiles,
[2016-07-05 14:34:17.1834] - Info - PrepareToInstallStep=PreloadCSI~CopyFiles,
[2016-07-05 14:34:17.2774] - Info - PrepareToInstallStep=PreloadCSI~CopyFiles,
[2016-07-05 14:34:17.2774] - Info - PrepareToInstallStep=PreloadCSI~CopyFiles,
[2016-07-05 14:34:17.2774] - Info - PrepareToInstallStep=PreloadCSI~CopyFiles,
[2016-07-05 14:34:17.2934] - Info - PrepareToInstallStep=PreloadCSI~CopyFiles,
[2016-07-05 14:34:17.2934] - Info - PrepareToInstallStep=PreloadCSI~CopyFiles,
[2016-07-05 14:34:17.2934] - Info - PrepareToInstallStep=PreloadCSI~CopyFiles,
[2016-07-05 14:34:17.2934] - Info - PrepareToInstallStep=PreloadCSI~CopyFiles,
[2016-07-05 14:34:17.3084] - Info - PrepareToInstallStep=PreloadCSI~CopyFiles,
[2016-07-05 14:34:17.3084] - Info - PrepareToInstallStep=PreloadCSI~CopyFiles,
[2016-07-05 14:34:17.3084] - Info - PrepareToInstallStep=PreloadCSI~CopyFiles,
[2016-07-05 14:34:17.3084] - Info - PrepareToInstallStep=PreloadCSI~CopyFiles,
[2016-07-05 14:34:17.3084] - Info - PrepareToInstallStep=PreloadCSI~CopyFiles,
[2016-07-05 14:34:17.3244] - Info - PrepareToInstallStep=PreloadCSI~CreateShortcut,
[2016-07-05 14:34:17.3564] - Info - PrepareToInstallStep=PreloadCSI~CopyFiles,
[2016-07-05 14:34:17.8384] - Info - PrepareToInstallStep=PreloadCSI~CopyFiles,
[2016-07-05 14:34:17.8384] - Info - PrepareToInstallStep=HP TCPIP Port Monitor 32 bit~MSIExec,
[2016-07-05 14:34:20.8684] - Info - PrepareToInstallStep=HP UIO 32 bit~MSIExec,
[2016-07-05 14:34:23.6264] - Info - PrepareToInstallStep=HP LaserJet Pro MFP M426-M427 PCL 6~DIFx,
[2016-07-05 14:34:25.6234] - Info - PrepareToInstallStep=HP LaserJet Pro MFP M426-M427 Scan Driver~DIFx,
[2016-07-05 14:34:25.6434] - Info - PrepareToInstallStatus=FinishedSuccess
[2016-07-05 14:34:39.5134] - Info - ConnectionSelection=Usb
[2016-07-05 14:34:42.0894] - Info - ConnectionSelection=WiredNetwork
[2016-07-05 14:34:44.6394] - Info - DeviceDiscoveryStarted=All
[2016-07-05 14:34:55.6374] - Info - PrintersDiscoveredWiredNetwork=1
[2016-07-05 14:34:58.1494] - Info - ConnectionSelected=WiredNetwork
[2016-07-05 14:34:58.1494] - Info - SoftwareSelectionDefault=false
[2016-07-05 14:34:59.6784] - Info - InstallStep=PreloadCSI~CreateARP,
[2016-07-05 14:34:59.6784] - Info - InstallStep=PreloadCSI~CreateShortcut,
[2016-07-05 14:34:59.6944] - Info - InstallStep=Warranty and User Guides~MSIExec,
[2016-07-05 14:35:18.1204] - Info - InstallStep=Reconfigure your HP Wireless Device~CreateShortcut,
[2016-07-05 14:35:18.1334] - Info - InstallStep=HP LaserJet Pro MFP M426-M427 PCL 6~PrintUI,
[2016-07-05 14:35:23.9634] - Info - InstallStep=HP LaserJet Pro MFP M426-M427 Scan Driver~NetScan,
[2016-07-05 14:35:24.0384] - Error - hpbniscan32.exe returned error: 2
[2016-07-05 14:35:24.0384] - Error - InstallError: PDUManager.Install()
[2016-07-05 14:35:24.0384] - Info - InstallStatus=FinishedFailError
[2016-07-05 14:35:38.4454] - Info - InstallStatus=FinishedFailError

И лог установки самого сканера:

05/16 14:27:47 Entering WinMain()
07/05/16 14:27:47 CommandLine: "hpbniscan32.exe" -f "C:\Windows\System32\DriverStore\FileRepository\hppasc_lj426427.inf_x86_neutral_00e6ab9808df4276\hppasc_lj426427.inf" -m "VID_03F0&PID_532a&IP_SCAN" -h "NPI532BF1" -a "10.113.250.55" -e FC3FDB532BF1 -n 1
07/05/16 14:27:47 Entering ParseCommandLine()
07/05/16 14:27:47 Leaving ParseCommandLine()
07/05/16 14:27:47 ERROR(0x3): Failed to get class from INF file.
07/05/16 14:27:47 hpbniscan returning with exit code 0x2.
07/05/16 14:27:47 Leaving WinMain()
07/05/16 14:35:24 Entering WinMain()
07/05/16 14:35:24 CommandLine: "hpbniscan32.exe" -f "C:\Windows\System32\DriverStore\FileRepository\hppasc_lj426427.inf_x86_neutral_00e6ab9808df4276\hppasc_lj426427.inf" -m "VID_03F0&PID_532a&IP_SCAN" -h "NPI532BF1" -a "10.113.250.55" -e FC3FDB532BF1 -n 1
07/05/16 14:35:24 Entering ParseCommandLine()
07/05/16 14:35:24 Leaving ParseCommandLine()
07/05/16 14:35:24 ERROR(0x3): Failed to get class from INF file.
07/05/16 14:35:24 hpbniscan returning with exit code 0x2.
07/05/16 14:35:24 Leaving WinMain()
07/05/16 15:02:00 Entering WinMain()
07/05/16 15:02:00 CommandLine: "hpbniscan32.exe" -f "C:\Windows\System32\DriverStore\FileRepository\hppasc_lj426427.inf_x86_neutral_00e6ab9808df4276\hppasc_lj426427.inf" -m "VID_03F0&PID_532a&IP_SCAN" -h "NPI532BF1" -a "10.113.250.55" -e FC3FDB532BF1 -n 1
07/05/16 15:02:00 Entering ParseCommandLine()
07/05/16 15:02:00 Leaving ParseCommandLine()
07/05/16 15:02:00 ERROR(0x3): Failed to get class from INF file.
07/05/16 15:02:00 hpbniscan returning with exit code 0x2.
07/05/16 15:02:00 Leaving WinMain()

Вопрос: Как нам исправить некорректное определение класса устройства?