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EWS password reset for HP DeskJet Ink Advantage Ultra 4729 All-in-One Printer
07-06-2018 03:40 PM
Thank you for responding,
This is the Riddle_Decipher, again!
It's great to have you back ;)
That's quite strange that the EWS reset didn't do the trick, although, you are right, it looks like we'll need to use the secret weapon as the last resort to perform a complete reset of the printer:
Please try the below steps:
The Semi full Reset:
[while applying power]
Press WIFI Direct + Color Copy
The Full Reset:
[while applying power]
Press WIFI Direct + Black Copy
Note:
Unplug the power cord, then hold the Wi-Fi + color copy buttons, and then plug the power cord into the printer while holding both the buttons to access the reset menu, then you can let go of the buttons and use the menu to select the reset option.
We suggest you try the partial reset first, if it doesn't work, try the same steps as above and this time select a full reset to resolve the issue.
Keep me posted,
If the information I've provided was helpful,
Give us some reinforcement by clicking the solution and kudos buttons,
that'll help us and others see that we've got the answers!
Good Luck.
