Насколько я понял, из коробки оно так не работает, но можно решить обработчиком событий в /bitrix/php_interface/init.php
<?php
AddEventHandler("sale", "OnSaleComponentOrderResultPrepared", ['\SaleEvents', "OnSaleComponentOrderResultPrepared"]);
class SaleEvents {
public static function OnSaleComponentOrderResultPrepared($order, &$user_result, $request, &$params, &$result)
{
/**@global \CUser $USER */
global $USER;
if ($USER->IsAuthorized()
&& ($user_info = \Bitrix\Main\UserTable::getList([
'filter' => [
'=ID' => $USER->GetID(),
],
'select' => [
'EMAIL',
'NAME',
'LAST_NAME',
'SECOND_NAME',
'PERSONAL_PHONE',
],
])->fetch())
) {
foreach($result['JS_DATA']['ORDER_PROP']['properties'] as &$prop) {
if (!empty(reset($prop['VALUE']))) {
continue;
}
switch($prop['CODE']) {
case 'EMAIL':
$prop['VALUE'] = [$user_info['EMAIL']];
break;
case 'FIO':
$name_parts = [];
foreach([
'LAST_NAME',
'NAME',
'SECOND_NAME',
] as $name_key) {
if (empty($user_info[$name_key])) {
continue;
}
$name_parts[] = $user_info[$name_key];
}
$prop['VALUE'] = [
implode(' ', $name_parts)
];
break;
case 'PHONE':
$prop['VALUE'] = [$user_info['PERSONAL_PHONE']];
break;
}
}
unset($prop);
}
}
}